Privacy Policy
Effective date: 11 July 2026 · Last updated: 5 November 2026
1. Who is the data controller?
The data controller is LLC LASERWAR, registration number 1116732004498, INN 6732019201, KPP 673201001, legal address 40/2 Popova Street, Smolensk, 214031, Russia.
Contact for privacy requests: privacy@laserwar.com (or info@laserwar.com).
2. What data we process
| Category | Examples | Typical source |
|---|---|---|
| Identity & contact | Name, email, phone, company name, delivery/billing address | You (order, inquiry, account) |
| Order & payment metadata | Order ID, products, amounts, payment status, invoice details | You / payment providers |
| Technical | IP address, browser/device data, cookie IDs, approximate location | Your device / logs |
| Support | Messages, warranty claims, attachments you send | You |
| Marketing (only if opted in) | Email for newsletters / promos | You (separate consent) |
We do not require copies of passports or national ID documents to place a standard shop order. If identity verification is ever required by law or payment fraud prevention, we will ask only what is necessary and explain why.
3. Purposes and legal bases
- Contract — to accept and fulfil orders, deliver goods, issue invoices, provide support and warranty service.
- Legal obligation — accounting, tax, consumer-law and bookkeeping retention under applicable law.
- Legitimate interests — site security, fraud prevention, improving the shop, answering business inquiries; balanced against your rights.
- Consent — optional marketing emails and non-essential cookies/analytics where required. Consent is separate from checkout and can be withdrawn at any time without affecting your ability to buy.
4. Who receives data (processors / recipients)
We use service providers only as needed to operate the shop, for example:
- hosting and infrastructure providers;
- payment service providers / banks;
- shipping and logistics partners;
- email / CRM / support tools;
- analytics providers (if enabled and consented where required).
Processors act under instructions and appropriate contracts. We do not sell personal data.
5. International transfers
The controller is established in Russia. For information about processing locations, recipients and safeguards applicable to your enquiry or order, contact privacy@laserwar.com.
6. Retention
| Data | Retention (indicative) |
|---|---|
| Orders, invoices, tax records | For the period required by applicable accounting and tax law for the record type |
| Support / warranty correspondence | For the warranty/support period and a reasonable follow-up period (usually up to 3 years after closure) |
| Marketing contacts | Until you unsubscribe or withdraw consent, then deleted or suppressed |
| Server/security logs | Usually up to 12 months unless needed longer for incidents |
| Cookie identifiers | Per Cookie Policy / cookie lifetime |
7. Your rights
Subject to applicable data-protection law, you may request: access, rectification, erasure, restriction, portability, and objection to processing based on legitimate interests. Where processing is based on consent, you may withdraw consent at any time.
You may lodge a complaint with the competent data-protection authority, including your local EU supervisory authority where GDPR applies.
8. Marketing
Marketing messages are sent only if you give a separate, optional opt-in (not bundled into the order button). You can unsubscribe via the link in emails or by contacting us. Declining marketing does not affect checkout.
9. Cookies
See our Cookie Policy for categories, purposes and controls.
10. Children
The shop is intended for adults and businesses. We do not knowingly collect data from children under 16 for marketing.
11. Changes
We may update this Policy. The "Last updated" date will change; material changes may also be announced on the website.
12. Contact
LLC LASERWAR · 40/2 Popova Street, Smolensk, 214031, Russia · privacy@laserwar.com · +7 964 616-15-15
Seller and data controller: LLC LASERWAR (OGRN 1116732004498; INN 6732019201). Brand: LASERWAR.
