Customer stories
Real feedback from laser tag clubs, arenas and partners around the world.
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79 results
TagZone Lisboa
Lisbon · 🇵🇹 Portugal
After comparing a few manufacturers we chose LASERWAR for our Lisbon club. Delivery was organized well, manuals are clear, and the equipment holds up with daily rentals. The kids p…
Equipment: Phoenix MP9, Hornet pistols
Customer since 2022
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Atom Tag Brussels
Brussels · 🇧🇪 Belgium
Multilingual guests in Brussels need simple onboarding. LASERWAR gameplay is intuitive and the sensors feel fair. We would like more EU-localized marketing assets, but the hardware…
Equipment: MP9 Phoenix, Domes
Customer since 2021
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TagHouse Milano
Milan · 🇮🇹 Italy
We renovated our Milan arena and refreshed the whole fleet with LASERWAR. The design matches a modern entertainment brand, and sensors stay consistent across multi-level maps. Only…
Equipment: X-Generation, Smart Battle Base
Customer since 2024
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Prairie Laser Calgary
Calgary · 🇨🇦 Canada
Cold storage and warm arenas are our reality. Batteries and plastics from LASERWAR handle the swing when we follow warm-up routines. Guests notice the quality. Would buy again.
Equipment: Full outdoor/indoor mix
Customer since 2022
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Mile High Combat
Denver · 🇺🇸 United States
Altitude and dry air are tough on batteries, but with the right rotation plan LASERWAR equipment holds up. Guests love the realistic rifles. We expanded from 20 to 48 units in 14 m…
Equipment: AR-15 Ranger, Phoenix
Customer since 2023
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Tokyo Laser Lab
Tokyo · 🇯🇵 Japan
We introduced LASERWAR in our Tokyo entertainment center. Guests like the modern look and responsive sensors. Training our staff was easy thanks to the configurator apps. For a den…
Equipment: X-Generation rifles, smart remotes
Customer since 2023
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Danube Laser Vienna
Vienna · 🇦🇹 Austria
Vienna birthday market is competitive. Clean design and quiet reliable gear help us stand out. After six months we see fewer maintenance tickets than with our previous brand. Good…
Equipment: Hornet, headbands
Customer since 2024
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Laser Factory Lyon
Lyon · 🇫🇷 France
From Lyon we serve birthday parties and adult leagues. LASERWAR weapons feel balanced and the stats after each game help us upsell return visits. Installation guidance from the tea…
Equipment: Hornet, AK-12 LT
Customer since 2022
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Caribbean Laser Cancun
Cancun · 🇲🇽 Mexico
Resort groups in Cancun want fast briefings and colorful games. LASERWAR modes cover that. Humidity maintenance is on us, and the kits still look good after a busy winter season. S…
Equipment: Smart RGB headbands, Domes
Customer since 2023
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Tropical Laser Miami
Miami · 🇺🇸 United States
Humidity in Miami is no joke. We maintain the kits carefully and they still look sharp for hotel partners. Game modes for mixed tourist groups work well. Rating is strong; charging…
Equipment: Safety bumpers, Hornet
Customer since 2022
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Urban Laser Amsterdam
Amsterdam · 🇳🇱 Netherlands
Our outdoor events around Amsterdam needed weather-resistant gear. LASERWAR kits survived rain and rough handling from mixed adult groups. Battery life is honest, and swapping sets…
Equipment: Warrior sets, Parallax optics
Customer since 2021
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Fjord Combat Bergen
Bergen · 🇳🇴 Norway
Outdoor events near Bergen need weather-ready kits. LASERWAR survived wet weekends when we followed the care guide. Hit registration outdoors is convincing. A bit pricey upfront, b…
Equipment: Outdoor Warrior kits
Customer since 2022
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